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Service Duration
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Provided Support
- Phone Support
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Advanced Options
11751
Cisco
5513
HPE
3657
Lenovo
1925
HP
1506
Fortinet
1248
Zebra
468
SonicWall
458
APC
307
Dell
257
Datalogic
201
Veritas
123
Extreme Networks
107
Red Hat
90
Eaton
59
Datto
49
Opengear
41
McAfee
39
CyberPower
36
Acronis
21
Vertiv
18
EPOS
16
ASUS
11
Epson
11
Logitech
10
Palo Alto Networks
9
Poly
7
SMART Technologies
6
Cambium
6
Ergotron
5
Kyocera
4
Microsoft
3
HoneyWell
3
Samsung
3
Dynabook
2
Ivanti
2
Seal Shield
2
Synology
1
QNAP
1
Toshiba
7036
$0 - $400
5533
$400 - $1000
5350
$1000 - $2500
5080
$2500 - $6700
4977
$6700+
23047
Service
4883
Warranty
6788
1 Year
5940
3 Year
3488
5 Year
1908
4 Year
1175
2 Year
72
7 Year
39
1 Month
32
1 Incident
23
12 Month
22
6 Year
14
36 Month
11
1 Year / 1 Incident
10
24 Month
6
1 Day
5
21 Month
4
60 Month
2
3 Day
2
3 Year / 1 Incident
2
3 Year / 3 Incident
2
7 Day
1
1 Year / 10 Incident
1
3 Hour
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
15400
Phone Support
11128
Parts Replacement
9046
Replacement
7808
Repair
6949
Web Knowledge Base Access
6128
New Releases Update
2221
Diagnosis
2206
Remote Diagnosis
2058
Software Update
2055
Web Support
1777
Software Upgrade
1486
Defective Media Retention
1429
Email Support
979
Software Support
908
Accidental Damage Protection
756
Software Maintenance
676
Installation
626
Knowledge Base Access
592
Hardware Support
486
Online Training
451
Visual Remote Guidance
423
Live Chat
384
Commissioning
376
Intrusion Definition Update
342
Reporting
324
Hardware Maintenance
286
Online Return Material Authorization (RMA)
284
Customer Dashboard
282
Online Support Tools Access
281
Troubleshooting
232
Logistics
222
Escalation Support
217
Comprehensive Defective Material Retention
209
Remote Monitoring
196
Case Management
177
Configuration
154
Cleaning
143
Remote Technical Support
113
Consulting
108
Virus Definitions Update
107
Email Database Update
107
URL Database Update
106
Comprehensive Coverage
104
Escalation Management
100
Firmware Upgrade
100
Security Update
100
Travel Expense Coverage
98
Wear & Tear
95
Firmware Updates
92
Spares Pool Management
10081
On-site
3573
Service Depot
656
Carry-in
14
Carry-in/Service Depot
7
On-site/Service Depot
5
Carry-in/On-site